How and why we use cookies on the City O’Clock website.
Last updated: May 2026
1. Introduction
City O’Clock (“we”, “us”, “our”) uses cookies and similar technologies to ensure our website works smoothly, to understand how visitors use it, and to create a calm, seamless booking experience.
This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function, remember your preferences, and understand how people interact with the site.
Cookies can be:
Session cookies — deleted when you close your browser
Persistent cookies — stored until they expire or are deleted
First‑party cookies — set by City O’Clock
Third‑party cookies — set by trusted partners (e.g., analytics tools)
3. How We Use Cookies
We use cookies for four main purposes:
3.1 Essential Cookies (Strictly Necessary)
These cookies allow the website to function. Without them, the site cannot operate properly.
They enable:
Secure login
Booking functionality
Page navigation
Basic performance and security features
These cookies do not require your consent.
3.2 Performance & Analytics Cookies
These cookies help us understand how visitors use the site so we can improve it.
They allow us to:
Measure traffic and usage patterns
Identify popular pages
Improve speed and usability
We use tools such as Google Analytics or equivalent privacy‑focused analytics. These cookies require your consent.
3.3 Functionality Cookies
These cookies remember your preferences to create a smoother experience.
They may store:
Your location (to show relevant experiences)
Your language or currency preferences
Previously viewed experiences
These cookies require your consent.
3.4 Marketing & Personalisation Cookies
These cookies help us show relevant content or offers, and measure the effectiveness of campaigns.
They may:
Track browsing behaviour
Support personalised recommendations
Enable advertising on other platforms (if used in future)
These cookies require your consent.
4. Cookies We Use
The types of cookies we may use include:
cityoclock_session — essential session management
cookie_consent_status — remembers your cookie preferences
analytics_ cookies — performance and usage insights
functionality_ cookies — remembers preferences
marketing_ cookies — where marketing tools are enabled
5. Managing Your Cookie Preferences
When you first visit our website, you will see a cookie banner allowing you to:
Accept all cookies
Reject non‑essential cookies
Manage your preferences
You can change your preferences at any time through the “Cookie Settings” link in the footer.
You can also manage cookies through your browser settings by blocking or deleting them.
Please note: If you disable certain cookies, parts of the website may not function as intended.
6. Third‑Party Cookies
Some cookies are set by trusted third parties who support our services, such as:
Analytics providers
Payment processors
Booking or communication tools
These partners may use cookies to deliver their services. We only work with providers who meet UK data protection standards.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or how we operate.
The latest version will always be available on our website.
8. Contact Us
If you have questions about this Cookie Policy or how we use cookies, contact:
